Glossary → Order routing
Order routing.
the rule that picks which factory prints an order, and what changes when it moves one
Printify's Order Routing moves an order, or part of one, to a different print provider when the item is out of stock, has been discontinued, the chosen provider is closed or at daily capacity, its production time has stretched, or the customer sits in another region. The seller sets the ceiling: a maximum additional cost per item, and whether only exact product matches count or similar ones do too. Design scaling is capped at 7%, so an order that would need the artwork shrunk further than that stays where it is. A routed item gets a new SKU, and Printify lists which features change the fulfilling provider and which of them keep the new provider undisclosed. Leave routing on and never sample the alternates and you have bought yourself color variance you cannot see coming. Set the cost ceiling too tight and orders wait on stock that is not returning.